This Privacy Policy is a legal document between HiWater (hereinafter referred to as “this product”) and you (hereinafter referred to as “user”) regarding the protection of user personal information. As an independent development team, we are committed to protecting the privacy and security of user personal information and providing secure and reliable products and services to the best of our ability.

This Privacy Policy applies to all functions and services provided by this product, whether provided through websites, mobile applications or otherwise. Please read and understand the entire contents of this Privacy Policy before using the functions and services of this product. The use of the functions and services of this product indicates your agreement with the contents of this Privacy Policy.

This Privacy Policy will provide you with a detailed introduction on how we collect, use, protect and share your personal information, as well as your related rights and obligations. If you have any questions about the contents of this Privacy Policy, please feel free to contact us at any time.

Data Collection and Use

In this Privacy Policy, “Data” refers to any information related to your use of HiWater. We collect and use the following Data:

  • Usage Data: Includes interaction data such as features used, buttons and options selected, frequency and duration of app or feature usage, system configuration such as language and region, and other data generated while using HiWater. This data is used to improve the functionality and user experience of HiWater.
  • Diagnostic Data: Includes a range of information generated during use of the HiWater product. This information may include program logs, device information such as operating system type and version, processor type, memory capacity, and application settings such as feature toggle states, program errors or crash reports that may occur during use of HiWater. Diagnostic data is used solely to improve product stability, fix program errors, and enhance product performance.

We ensure that the collection, storage, and use of this data is strictly in compliance with relevant privacy laws and regulations. All the data we collect is anonymous and cannot identify a specific user. This data is obtained through automatic collection and does not contain sensitive personal information. This data will be used to improve the functionality and experience of the product, thereby providing better service to the user.

Third-Party Services

Our product uses third-party services to provide better service experience and features. In particular, we use Apple’s iCloud service to achieve cloud storage and data synchronization. We also use Microsoft’s Visual Studio App Center service to collect product usage and diagnostic data. These third-party services providers have separate privacy policies and are not affiliated with HiWater. We are not responsible for their privacy policies, nor do we control or manage the data collection and use of these third-party services. We recommend that you read and understand the privacy policies of these third-party services.

Information Security

The data covered by this privacy policy is stored under reasonable security measures to prevent unauthorized access, disclosure, use, modification, destruction or damage. We will use appropriate technologies and processes to protect your personal information and regularly evaluate the effectiveness of these security measures. However, please note that no security measure is 100% secure and reliable, and we do not guarantee its absolute security.

If you jump from HiWater to other websites or applications, please note that the privacy policies of these websites or applications may differ from this privacy policy. We do not assume any responsibility for the privacy policies of other websites or applications. Please read and understand their privacy policies before using other websites or applications. When you use other websites or applications, your personal information will be subject to the privacy policies of these websites or applications.

Changes to Privacy Policy

We reserve the right to modify this privacy policy at any time and will update this page within the HiWater product to inform users of the latest privacy policy. If users continue to use HiWater, it means they agree to be bound by the modified privacy policy. Therefore, please review this page regularly to ensure your understanding of the latest privacy policy.

Contact Us

We respect users’ privacy. If you have any questions or concerns about this privacy policy, please contact us via email [email protected]. Thank you for choosing our product and thank you for your trust.

This policy takes effect from 2023-2-24.