This Privacy Policy is a legal document between HiWater (hereinafter referred to as “this product”) and you (hereinafter referred to as “user”) regarding the protection of user’s personal information. As an independent development team, we are committed to protecting the privacy and security of user personal information and strive to provide safe and reliable products and services.

This Privacy Policy applies to all functions and services provided by this product, whether through an application, website, or other means. Please read and understand the entire content of this Privacy Policy carefully before using the functions and services of this product. By using the functions and services of this product, you agree to the content of this Privacy Policy.

This Privacy Policy will detail how we collect, use, protect, and share your personal information, as well as your related rights and obligations. If you have any questions about the content of this Privacy Policy, please feel free to contact us.

Data Collection and Use

The term “data” in this Privacy Policy refers to any information related to your use of HiWater. We collect and use the following data:

  • Usage Data: Includes interaction data when you use HiWater (such as features, buttons, and options used), frequency and duration of app or feature usage, system configurations (such as system language and region), etc. This data will be used to improve the functionality and user experience of HiWater.
  • Diagnostic Data: Includes a range of information generated during your use of HiWater products. This information may include program logs, device information (such as operating system type and version, processor type, memory capacity, etc.), application settings information (such as feature switch status), and any program errors or crash reports that may occur while using HiWater. Diagnostic data is used solely to improve product stability, fix program errors, and enhance product performance.

We ensure strict compliance with relevant privacy laws in the collection, storage, and use of these data. All data collected are anonymous and cannot identify specific users. These data are obtained through automatic collection methods and do not contain sensitive personal information. The data will be used to improve product functionality and experience, thereby providing better services to users.

Third-Party Services

This product utilizes third-party services to enhance service experience and functionality. These third-party service providers have their own privacy policies, which are not affiliated with HiWater. We do not assume any responsibility for the privacy practices of these third-party service providers, nor do we control or manage their data collection and usage practices. We recommend that you read and understand the privacy policies of these third-party services.

Information Security

The data covered by this Privacy Policy is stored with reasonable security measures in place to prevent unauthorized access, disclosure, use, modification, or destruction. We employ appropriate technology and processes to protect your personal information and regularly evaluate the effectiveness of these security measures. However, please understand that no security measures can be 100% secure and reliable, therefore we cannot guarantee the absolute security of the information.

If you navigate to other websites or applications from HiWater, please be aware that their privacy policies may differ from ours. We do not assume any responsibility for the privacy policies of other websites or applications. Before using other websites or applications, be sure to read and understand their privacy policies. Your personal information will be protected by the privacy policies of these applications or websites when you use them.

Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy at any time and will update this page within the HiWater product to inform users of the latest privacy policy. If you continue to use HiWater, it means you agree to the modified privacy policy. Therefore, please visit this page regularly to ensure you are aware of the latest privacy policy.

Contact Us

We value your privacy. If you have any questions or concerns about this Privacy Policy, please contact us via email at [email protected]. Thank you for choosing our product, and we appreciate your trust.

This policy is effective as of 2023-2-24.